We're hiring a junior software engineer at Canny to own support engineering at Canny. Over the course of 1-2 years you will ramp up to being an intermediate software engineer who develops features full-time

Company:

• Company is fully remote, team spread across 5 countries in NA/EU
• Profitable, growing early-stage startup, 11 person team, $3m+ annual revenue
• Founders and team come from top tech companies (Facebook, Google, Tesla, Coinbase, etc.)
• Fully bootstrapped, we've never raised any outside capital

Responsibilities:

• Be the primary contact at Canny for technical support
• Debug and resolve issues that our customers bring to our attention, communicating status along the way
• Help prospective customers migrate their data from Canny's competitors
• When the queue is slow, build features and internal tools, and improve Canny's UX

• You have multiple years of programming experience (JavaScript preferred)
• Proficient at problem solving, debugging, finding and fixing bugs
• You enjoy a fast-paced work environment, involving daily communication with many people
• Fluent in English, speaking other languages is a bonus