JavaScript Job: ServiceNow ITOM-ITSM Developer

ServiceNow ITOM/ITSM Developer

Position: Fulltime

Location: Milwaukee WI

Client: Wipro

Need 10+ years candidate.

Job description:

• Bachelor s Degree in Computer Science, Information Technology, or a related field. A Master s degree is a plus.

Experience:

• Minimum of 5 years of professional IT experience with at least 2+ years of hands-on experience with ServiceNow.
• Demonstrated experience in implementing and managing ServiceNow ITSM, ITOM, and ITBM modules.
• Strong experience with ServiceNow scripting, including JavaScript, GlideScript, and AngularJS.
• Proven track record in integrating ServiceNow with other enterprise systems and applications using APIs, web services (REST/SOAP), and other integration methods.
• Extensive experience in custom application development on the ServiceNow platform.

Programming Skills:

• Proficiency in JavaScript and its use within the ServiceNow platform.
• Experience with GlideScript to manipulate ServiceNow data.
• Knowledge of AngularJS for creating custom ServiceNow widgets and user interface components.
• Familiarity with other programming languages such as Python, Java, C#, or Ruby is a plus.
• Strong understanding of front-end technologies like HTML, CSS, and Bootstrap, which are essential for customizing ServiceNow portals.
• Experience in data transformation techniques and ETL processes.

Skills:

• Advanced understanding of ITIL/ITSM processes and practices to integrate them effectively within ServiceNow solutions.
• Excellent problem-solving skills and a proactive approach to identifying and mitigating issues.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Ability to design and document end-to-end technical solutions for complex business requirements.
• Experience with SQL and relational databases for querying and reporting purposes.
• Familiarity with version control systems like Git for managing code.
• Certification(s) in ServiceNow, such as Certified System Administrator or Certified Application Developer, are highly desirable.
• Familiarity with Agile/Scrum methodologies for project management, including the use of tools like Jira or Azure DevOps.
• Knowledge of cloud platforms such as AWS, Azure, or Google Cloud is a plus.

Preferred Qualifications

• Experience with advanced ServiceNow modules such as HR Service Delivery, Security Operations, or Governance, Risk, and Compliance (GRC).
• Experience with ServiceNow Performance Analytics and reporting.
• Background in developing and maintaining ServiceNow catalog items, workflows, and custom integrations.
• Experience in designing and implementing automated test scripts to ensure ongoing platform quality and stability.