JavaScript Job: ServiceNow Developer

Key Responsibilities:

• Design, Develop, and Maintain ServiceNow Applications: Lead the development and implementation of complex, custom ServiceNow solutions, including applications, workflows, and scripts.
• System Administration: Oversee administration of the ServiceNow platform, including user roles, dashboards, reports, and integrations.
• Integration and Automation: Design and implement integrations with external systems using REST, SOAP, and other technologies to extend the functionality of the ServiceNow platform.
• Solution Architecture: Serve as the primary architect for ServiceNow projects, ensuring that technical solutions align with business needs and are scalable.
• Mentorship and Leadership: Provide technical guidance and mentoring to junior developers and system administrators.
• Continuous Improvement: Identify opportunities for platform optimization, automation, and innovation to improve system performance and user experience.
• Customization: Customize ServiceNow applications, forms, workflows, UI, and service catalog items based on business requirements.
• Technical Documentation: Write and maintain comprehensive documentation, including design specifications, user guides, and system workflows.
• Agile Development: Work within an Agile framework, including participating in sprint planning, daily standups, and retrospectives.
• Incident and Problem Management: Troubleshoot and resolve issues related to ServiceNow applications, integrations, and platform performance.

Required Skills and Experience:

• 6+ years of experience in IT development, with a focus on ServiceNow for at least 7+ years.
• Expert-level proficiency in ServiceNow: Including Service Catalog, Incident/Problem/Change Management, Asset Management, CMDB, and Service Portal.
• Strong knowledge of JavaScript, HTML, CSS, and other web technologies.
• Experience with integrations using REST, SOAP, and other protocols.
• Deep understanding of ITIL frameworks and how ServiceNow is used to implement ITIL processes.
• Experience with ServiceNow modules like HR Service Delivery, ITBM, ITOM, and SecOps is a plus.
• ServiceNow Certifications: Certified Application Developer, Certified Implementation Specialist, Certified System Administrator, or other related certifications.
• Strong understanding of Agile methodologies and experience working in an Agile development environment.
• Proven ability to work with business stakeholders to understand requirements and deliver solutions that meet those needs.
• Leadership abilities: Ability to lead and mentor junior developers and team members.
• Excellent problem-solving skills and attention to detail.